Utilizing AI in the Human Resource Industry

24 June 2021

Artificial intelligence used to be something straight out of science fiction. Due to advancements in technology, innovators have made what used to be a product of pure imagination and wildest dreams into reality. Today, AI is everywhere and is changing each and every industry’s landscape. From planning inventory and logistics to hiring employees, you can expect that somewhere in that process, artificial intelligence is involved.

Importance of AI in the Human Resource Industry

People used to be intimidated by the level of capability of artificial intelligence. They are afraid that the rise of AI computers and devices would signal the end of the working class. However, this is far from reality as even though AI is indeed used in almost everything, organizations still need human touch in their operations.

In human resources, the utilization of artificial intelligence is embraced. Professionals found that it actually helps them a lot in their work without the risk of them losing a job. It instead pushes them to master new skills and focus more on the strategy behind how their organization works.  They are encouraged to give attention to the employee’s experience in the company rather than just their skill set.

Artificial intelligence is reshaping the industry in more ways than one can think of as even HR professionals are yet to discover the boundaries of AI use. The use of AI technology in the human resource industry is becoming essential. Because of that, it is even more important for HR professionals to learn how to incorporate it effectively and efficiently into their operations.

How AI is Being Utilized in the Human Resource Industry?

AI is alleviating HR professionals the burden of going through thousands of resumes just to find the single candidate suited for their organization. Aside from that, artificial intelligence is proving to be such a useful companion to professionals as they can narrow down what their prospects are looking for in a job or company by assessing candidates via survey platforms. Check out how AI is being used by HR professionals:

Streamlines the hiring process:

Incorporating AI in the talent recruitment process involves the elimination of bias. It removes gender and racial biases included in the job posting that could dishearten highly qualified candidates. It finds weak points in the job posting and suggests ways on how to improve it so that it will be more attractive to applicants.

Increases hiring speed:

Artificial intelligence can easily analyze all the resumes or curriculum vitae that candidates submit. This is why in most job-seeking platforms, a job seeker is only allowed to upload a PDF or Word file. From the submitted files alone, AI can filter out those who don’t fit the profile they are seeking for. The technology can sift through hundreds of applications in a significantly shorter time than if done manually.

Helps identify high-performing candidates:

As mentioned earlier, AI can “read” your resume and can identify whether you’re a high-performing candidate or not. It is important to know what keywords to put in your resume to give you an edge against other applicants. On the other hand, AI can also find highly qualified candidates who have not applied or are not actively searching for a job. It can match a suitable candidate and let the HR professional know so that they can get in touch with the potential candidate. In some cases, chatbots are used to communicate with the person instead of doing it manually.

Eliminates repetitive to be filled out forms:

This is highly beneficial for both the applicant and the professional. There are lots of forms to fill out in the application and hiring process. Having an AI identify the fields that need to be filled out and instruct it to fill those out automatically saves a lot of time. Plus, it improves the candidate’s experience as the number of areas to fill out in the form is lessened.

Makes new hire onboarding easier:

A chatbot or virtual assistant can lessen the amount of time an HR professional has to spend teaching the ropes to the new hire. As the questions new hires ask are pretty much the same, it is better to rely on AI to provide the answers. It can even schedule the new hire’s first day and assist with any job-related concerns.

Creates appropriate learning programs:

New hires and long-term employees alike are bound to seek for something more. That something more typically means new learnings and career growth. And what better way to achieve that goal than to provide a personalized learning program?  AI can gather resources, files, videos, and anything else the employee needs for their training or upskilling. It can analyze data and figure out the best learning strategy to give an employee. Moreover, this ensures that everybody still gets the job done whilst an employee is simultaneously gaining new knowledge and executing day-to-day activities.

Managing payroll, leaves, and other incentives offered to employees:

Administrative tasks such as managing the payroll can be very taxing especially if the company is well-established. The number of employees alone is overwhelming. HR professionals must consider the taxes and other deductions, incentives, and leave credits used. Making a mistake in the payroll is not an option so the best way to manage it more accurately is by seeking the help of artificial intelligence technology.

Gives HR professionals the chance to focus more on their employees’ well-being:

The decreased amount of administrative work HR professionals have to attend to means that they will have more time to focus on their employee’s needs. They can make adjustments that AI can’t detect and reach out to people to give them more human interaction. The freed time can also be used to research ways to improve employee experience. This will encourage their employees to stay in the company and betters their performance as they will feel appreciated.

There are many artificial intelligence software that can be used in the human resources industry. Find the one that works best for your operations to effectively ease the administrative workload of your human resources department.