About Company:

Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.

Position Summary:

Tudip Technologies Pvt. Ltd., looking for passionate Japanese language experts who have certification level N4 and above, to be part of support team.

Please read the job criteria below and drop us an email at joinus@tudip.com OR create an account at our Recruitment Portal to get started.

Job Requirements/Qualifications

• Minimum 2+ years of experience is required.
• Min N3 certified.
• Resolve Customer queries, escalations & handle critical situations.
• Manages email, chats, calls from customers in the Japanese Language.
• Resolve customer issues in a timely and consistent manner.
• Manage time and productivity to meet daily individual and team ticket targets.
• Stay updated with the knowledge of the internal ticketing system.
• An engineering degree is a HUGE plus but not mandatory.